Just like personal relationships, home appliances are made to last for years. But at some point, frequent problems may bring up some crucial question: Is it worth spending time and money getting it repaired or would it be wiser to break-up and go for a new one.
Generally, the decision is easier to arrive at if the appliance repair adds up to more than half the price of a new one, and on top of that there are great festival offers doing the rounds, which means you could easily go for a new buy. But before you spend the money on a new appliance, here are some useful guidelines to help you make the right choice.
1. Is my product under warranty period?
Read the terms and conditions in the manufacturer’s warranty document and check if your appliance still falls under warranty period. Mostly, the warranty cover is for one or two years, but some of the more critical parts are at times covered for much longer. So it’s worth unfolding some old warranty documents for details which seems obvious, but are generally overlooked.
2. Let’s consult with customer care.
You’re lucky if your appliance is under warranty and it will cost you next to nothing to get it repaired. But even if luck is not on your side, it is advisable to call the customer service department and discuss the problem. Sometimes the technician can help you troubleshoot the problem for free over the phone; if not, you can always request them for a visit.
3. I’m still confused. Repair or replace?
After consulting with service experts, if you are still unsure whether to repair the appliance or go for a new one, following a few rules before freezing the final decision.
• 50% Rule – Focus on how much the total appliance repair is going to cost you and not just the service charges. Some companies intentionally offer low service rates to convince you, but overcharge when it comes to final repair. So if the total is over 50% cost of buying a new product, don’t go for repairs. Buy yourself something new instead.
• Average life rule – The older the model of an appliance, the more energy it will take to operate and the more it will cost to repair. Dishwashers, microwaves and air-conditioners have a life span of around 9-10 years, whereas, electric cooking ranges, refrigerators and dryers can last up to 13-15 years. So if your appliance has aged or is about to hit that stage, replacing it might be the safe way to take.
• DO-IT-YOURSELF fixes – If you neither want to spend money on repairs nor on a new product, try your hands at some quick tricks and try solving the problem. Remember, sometimes what a needle can do, a sword can’t.
Home appliances are those little things that make your life so much simpler, and you seem to realize their worth all the more when they can’t do all that they did for you once upon a time. Just so you know, there are people who can help you when you are in such a predicament; they know just how to treat your appliances. So next time, when you’re inface home appliance trouble, reach out to these experts like Godray, who have experienced electricians, plumbers, carpenters and other servicemen with effective and efficient solutions.